• Book and Website
  • About the Book
  • About the Website
  • Jeanne P. Sewell
  • Linda Q. Thede
• Information to Supplement the Text
  • Author Additions
  • Websites that Expand on the Chapter
• Websites In This Chapter
  • Within the Text
    • Item 3.1.1
    • Item 3.1.2
  • From the Reference List
• Read Jeanne's Blog

 

 

Administrative Tools for Efficiency

Author Additions to Chapter 23

Applications and Competencies

Websites That Expand on Chapter 23's Knowledge

• Benchmarking
• Charts (Chapter 8)
• Core Measures
• Dashboards (Chapter 8)
• Flow Chart (Chapter 18)
• Gantt Charts (Chapter 18)
• Human Resource Management System
• Meaningful Use (Chapter 18)
• Patient Classification Systems
• Process Improvement
• Project Management (Chapter 18)
  

Benchmarking

Benchmarking. A good, thorough description.
http://en.wikipedia.org/wiki/Benchmarking

How to Use Benchmarking in Business
http://management.about.com/cs/benchmarking/a/Benchmarking.htm

Overview of Benchmarking.
http://managementhelp.org/quality/bnchmrkg/bnchmrkg.htm

Core Measures

Core Measure Sets from the Joint Commission
http://www.jointcommission.org/core_measure_set/

List of Core Measures from the AHRQ.
http://www.ahrq.gov/qual/nhdr09/Core.htm

Human Resource Management System

Human Resource Management Systems. The four principal areas of HR functionality.
http://www.buzzle.com/articles/human-resource-management-systems.html

Human Resource Management Systems - Definition. Some helpful links to other resources.
http://www.wordiq.com/definition/Human_Resource_Management_Systems

Health Human Resources. A very global approach to this topic.
http://en.wikipedia.org/wiki/Health_Human_Resources

There is an open access human resources in health journal available. See Miscellaneous in the list of free journals.

Kabene, Stefane M. & Orchard, Carole. The Importance of Human Resources Management in Health Care. A white paper that although aimed at a more national or global perspective is useful for agencies too.
http://www.ids-healthcare.com/Common/Paper/Paper_116/Kabene_Human%20Resource%20
Management%20html.htm

Patient Classification Systems

Stone,Susan & Plumb, Ruth (2011). Patient Classification Systems Address Nurse Staffing Balance. Excellent information, including keeping staff nurses in the line of communication to avoid the "we" "they" problems.
http://www.healthleadersmedia.com/content/TEC-266546/Patient-Classification-Systems-Address-Nurse-Staffing-Balance.html

Keefe, Sandy. Patient Classification Systems from the Archives of Cedars-Sinai. An excellent history of these systems as well as what to do the data they generate.
http://nursing.advanceweb.com/Article/Patient-Classification-Systems.aspx

Ciprian-Paul Radu, Delia Nona Chiriac, and Cristian Vladescu. (2010). Changing Patient Classification System for Hospital Reimbursement in Romania. Don't let the title fool you, this is just as pertinent in the US as any other country, in fact US methods were imported into Romania. Good information.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2897082/

Process Improvement

Handbook for Basic Process Improvement.
http://www.balancedscorecard.org/Portals/0/PDF/bpihndbk.pdf

The New Handbook for Basic Process Improvement
http://www.au.af.mil/au/awc/awcgate/navy/bpi_manual/handbook.htm

Websites from the Text in Chapter 23

Core measures http://www.hospitalcompare.hhs.gov

NDNQI http://www.nursingquality.org

 

Applications and Competencies

Application and Competency table for number 1

Application and Competency #4. Go to http://www.hospitalcompare.hhs.gov and compare your hospital’s outcome on core measures with three others in your area and two from different areas that have services similar to your own.

 

Websites from the Reference List in Chapter 23

American Nurses Association. (2010). NDNQI® and CMS Reporting. Retrieved November 2, 2010, from https://www.nursingquality.org/CMS.aspx

American Organization of Nurse Executives. (2005). AONE nurse executive competencies. Nurse Leader, 3(1), 15–22. Retrieved November 3, 2010, from http://www.aone.org/aone/cetification/docs%20and%20pdfs/NurseExecCompetencies.pdf (No longer available) Instead go to www.aone.org/resources/leadership%20tools/PDFs/AONE_NEC.pdf

American Organization of Nurse Executives. (2007). AONE guiding principles for defining the role of the nurse executive in technology acquisition, implementation, and evaluation of information technology. Retrieved November 3, 2010, from
http://www.aone.org/aone/resource/PDF/AONE_GP_Technology_and_Acquisition_and_ Implementation.pdf. Only available online to AONE members.

American Organization of Nurse Executives. (2010). AONE Toolkit for the nurse executive in the acquisition and implementation of information systems. Retrieved November 2, 2010, from http://www.aone.org/aone/member/ResourceCenter/Toolkits/AONE_Toolkit_Nurse_
Executive_Acquisition.pdf Only available online to AONE members.

Centers for Medicare & Medicaid Services. (2006). Report to Congress: Improving the medicare quality improvement organization program – Response to the Institute of
Medicine study. Retrieved November 3, 2010, https://www.cms.gov/QualityImprovementOrgs/downloads/QIO_Improvement_RTC_fnl.pdf

Centers for Medicare & Medicaid Services (2010a, October 6). HCAPHS: Patients perspectives of care survey. Retrieved November 3, 2010, from https://www.cms.gov/HospitalQualityInits/30_HospitalHCAHPS.asp

Centers for Medicare & Medicaid Services (2010b). Meaningful use. Retrieved November 2, 2010, from https://www.cms.gov/EHRIncentivePrograms/35_Meaningful_Use.asp (No longer available) Instead go to http://www.cms.gov/EHRIncentivePrograms/30_Meaningful_Use.asp

Elliot, T. (2004). Choosing a business intelligence standard. Retrieved November 3, 2010, from http://www.businessobjects.com/pdf/solutions/evaluate/evaluating_bi.pdf

Healthcare Quality Information from the Consumer Perspective. (2010). Hospital survey. Retrieved November 3, 2010, from http://www.hcahpsonline.org/

HIMSS Analytics. (2010). Electronic medical record (EMR) adoption model. Retrieved November 2, 2010, from http://www.himssanalytics.org/

Joint Commission. (2007). Performance measurements initiatives. Retrieved November 3, 2010, from http://www.jointcommission.org/PerformanceMeasurement/PerformanceMeasurement/default.htm

Malik, S. (2005). Enterprise dashboards, design and best practices for IT. New York, NY: John Wiley & Sons. Recovery.gov. (2010). The Recovery Act. Retrieved September 20, 2010, from http://www.recovery.gov/

Thomas, R. (2006). Information-based transformation: The need for integrated, enterprisewide informatics. Healthcare Financial Management, 60(9), 140–142. Retrieved November 3, 2010, from http://www.hfma.org/Publications/hfm-Magazine/Archives/2006/September/Information-Based-Transformation–The-Need-for-Integrated-Enterprisewide-Informatics/ (Not available without membership)

Created February 2, 2012