Administrative Tools for Efficiency
Author Additions to Chapter 23
Websites That Expand on Chapter 23's Knowledge
- Benchmarking
- Charts (Chapter 8)
- Core Measures
- Dashboards (Chapter 8)
- Flow Chart (Chapter 18)
- Gantt Charts (Chapter 18)
- Human Resource Management System
- Meaningful Use (Chapter 18)
- Patient Classification Systems
- Process Improvement
- Project Management (Chapter 18)
Benchmarking
Benchmarking. A good, thorough description.
http://en.wikipedia.org/wiki/Benchmarking
How to Use Benchmarking in Business
http://management.about.com/cs/benchmarking/a/Benchmarking.htm
Overview of Benchmarking.
http://managementhelp.org/quality/bnchmrkg/bnchmrkg.htm
Core Measures
Core Measure Sets from the Joint Commission
http://www.jointcommission.org/core_measure_set/
List of Core Measures from the AHRQ.
http://www.ahrq.gov/qual/nhdr09/Core.htm
Human Resource Management System
Human Resource Management Systems. The four principal areas of HR functionality.
http://www.buzzle.com/articles/human-resource-management-systems.html
Human Resource Management Systems - Definition. Some helpful links to other resources.
http://www.wordiq.com/definition/Human_Resource_Management_Systems
Health Human Resources. A very global approach to this topic.
http://en.wikipedia.org/wiki/Health_Human_Resources
There is an open access human resources in health journal available. See Miscellaneous in the list of free journals.
Kabene, Stefane M. & Orchard, Carole. The Importance of Human Resources Management in Health Care. A white paper that although aimed at a more national or global perspective is useful for agencies too.
http://www.ids-healthcare.com/Common/Paper/Paper_116/Kabene_Human%20Resource%20
Management%20html.htm
Patient Classification Systems
Stone,Susan & Plumb, Ruth (2011). Patient Classification Systems Address Nurse Staffing Balance. Excellent information, including keeping staff nurses in the line of communication to avoid the "we" "they" problems.
http://www.healthleadersmedia.com/content/TEC-266546/Patient-Classification-Systems-Address-Nurse-Staffing-Balance.html
Keefe, Sandy. Patient Classification Systems from the Archives of Cedars-Sinai. An excellent history of these systems as well as what to do the data they generate.
http://nursing.advanceweb.com/Article/Patient-Classification-Systems.aspx
Ciprian-Paul Radu, Delia Nona Chiriac, and Cristian Vladescu. (2010). Changing Patient Classification System for Hospital Reimbursement in Romania. Don't let the title fool you, this is just as pertinent in the US as any other country, in fact US methods were imported into Romania. Good information.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2897082/
Process Improvement
Handbook for Basic Process Improvement.
http://www.balancedscorecard.org/Portals/0/PDF/bpihndbk.pdf
The New Handbook for Basic Process Improvement
http://www.au.af.mil/au/awc/awcgate/navy/bpi_manual/handbook.htm
Websites from the Text in Chapter 23
Core measures http://www.hospitalcompare.hhs.gov
NDNQI http://www.nursingquality.org
Applications and Competencies
Application and Competency table for number 1
Application and Competency #4. Go to http://www.hospitalcompare.hhs.gov and compare your hospital’s outcome on core measures with three others in your area and two from different areas that have services similar to your own.
Websites from the Reference List in Chapter 23
American Nurses Association. (2010). NDNQI® and CMS Reporting. Retrieved November 2, 2010, from https://www.nursingquality.org/CMS.aspx
American Organization of Nurse Executives. (2005). AONE nurse executive competencies. Nurse Leader, 3(1), 15–22. Retrieved November 3, 2010, from http://www.aone.org/aone/cetification/docs%20and%20pdfs/NurseExecCompetencies.pdf (No longer available) Instead go to www.aone.org/resources/leadership%20tools/PDFs/AONE_NEC.pdf
American Organization of Nurse Executives. (2007). AONE guiding principles for defining the role of the nurse executive in technology acquisition, implementation, and evaluation of information technology. Retrieved November 3, 2010, from
http://www.aone.org/aone/resource/PDF/AONE_GP_Technology_and_Acquisition_and_
Implementation.pdf. Only available online to AONE members.
American Organization of Nurse Executives. (2010). AONE Toolkit for the nurse executive in the acquisition and implementation of information systems. Retrieved November 2, 2010, from http://www.aone.org/aone/member/ResourceCenter/Toolkits/AONE_Toolkit_Nurse_
Executive_Acquisition.pdf Only available online to AONE members.
Centers for Medicare & Medicaid Services. (2006). Report to Congress: Improving the medicare quality improvement organization program – Response to the Institute of
Medicine study. Retrieved November 3, 2010, https://www.cms.gov/QualityImprovementOrgs/downloads/QIO_Improvement_RTC_fnl.pdf
Centers for Medicare & Medicaid Services (2010a, October 6). HCAPHS: Patients perspectives of care survey. Retrieved November 3, 2010, from https://www.cms.gov/HospitalQualityInits/30_HospitalHCAHPS.asp
Centers for Medicare & Medicaid Services (2010b). Meaningful use. Retrieved November 2, 2010, from https://www.cms.gov/EHRIncentivePrograms/35_Meaningful_Use.asp (No longer available) Instead go to http://www.cms.gov/EHRIncentivePrograms/30_Meaningful_Use.asp
Elliot, T. (2004). Choosing a business intelligence standard. Retrieved November 3, 2010, from http://www.businessobjects.com/pdf/solutions/evaluate/evaluating_bi.pdf
Healthcare Quality Information from the Consumer Perspective. (2010). Hospital survey. Retrieved November 3, 2010, from http://www.hcahpsonline.org/
HIMSS Analytics. (2010). Electronic medical record (EMR) adoption model. Retrieved November 2, 2010, from http://www.himssanalytics.org/
Joint Commission. (2007). Performance measurements initiatives. Retrieved November 3, 2010, from http://www.jointcommission.org/PerformanceMeasurement/PerformanceMeasurement/default.htm
Malik, S. (2005). Enterprise dashboards, design and best practices for IT. New York, NY: John Wiley & Sons. Recovery.gov. (2010). The Recovery Act. Retrieved September 20, 2010, from http://www.recovery.gov/
Thomas, R. (2006). Information-based transformation: The need for integrated, enterprisewide informatics. Healthcare Financial Management, 60(9), 140–142. Retrieved November 3, 2010, from http://www.hfma.org/Publications/hfm-Magazine/Archives/2006/September/Information-Based-Transformation–The-Need-for-Integrated-Enterprisewide-Informatics/ (Not available without membership)
Created February 2, 2012